Etsy is primarily an e-commerce service provider, which operates a two-sided marketplace platform called Etsy.com. It allows various merchants to list and sell their unique and creative products belonging to categories like homewares and home furnishings, jewelry and personal accessories, apparel, craft supplies, paper and party supplies, and beauty and personal care via its marketplace platform. This platform enables merchants to manage products and inventory, process orders and payments, ship orders, and build customer relationships seamlessly.